COMPLAINTS
How to raise a concern.
Please contact Jimmy first so the concern can be understood and addressed promptly.
Contact East Money
Call 0411 337 262 or email orientalfinance@foxmail.com with your name, contact details and a description of the concern. Jimmy Chen is Credit Representative No. 436704.
If the concern remains unresolved
Ask Jimmy for the current licensee escalation and external dispute resolution details. These details will be published here after they have been verified.